Online Service for the Medical Malpractice Claims management

XClaim Med is the software specialized in medmal claims that occur in public and private health facilities.
Born to the specific needs of the Loss Adjuster, this web application has been designed and developed to treat claims related to civil and professional liability in the hospitals, such as:
  • clinical risk
  • operator risk
  • structure risk
  • accidental damage
The platform is proposed as the most complete tool of medical malpractice claims data organization, and real time online exchange.
The health Authority Claims Adjuster breaks down the times to reach its definition in over half of the cases. For the remaining part of the Claims that can not be closed quickly, the service performs the basic function of optimizing the provision of reserves.

Thanks to this powerful management software delivered as a service, the risk manager of the hospital finally gets those statistical reports that are essential to verify the technical effectiveness and economic efficiency of both the current insurance policies and the self-insurance regime adopted.

Ready to use

Today your company can rcompete with the major companies without investing in IT infrastructures, and in a very short time. Your strong competitors can rely on large IT resources that manage all types of claims. These software solutions are therefore very generalist, rigid and inefficient, often based on obsolete architectures, without web interface, and with maintenance and upgrade costs that grow from year to year.
In addition, an operational staff shortage can put a strain on companies that need to respond effectively and efficiently.

The Client who uses XClaim Med platform gets more punctuality in the disposal of practices throughout the whole process, optimizes the use of human resources by automating the routine work with the exiting stuff, and can concentrate on the more technical aspects of the profession, focusing on unusual situations.
A fast return of costs incurred for the use of the software is just as straightforward.
The drastic reduction of the compensated amounts, the result of the significant decrease of the settlement time, contributes to achieving even faster a positive roi.

It is so intuitive and ergonomic that any operator is able to use it immediately.
All users, from in-house managers, to the medical expert, to the legal team, connect to the web application to exchange information about the practice.
Obviously, the Service is also accessible from mobile devices with an Android or iOS operating system.

Service customization

Is your Company ready to provide the internet platform XClaim Med to its customers?
The web pages of Service, together with your brand and institutional Company colors, will have the graphic layout matching with your website or brochure. In fact, one of the ground rules to bring for customer retention is to maintain a coordinated corporate image in any sort of business communication.
This customization gives the system a unique and unmistakable appearance, with clear advantages also on strengthening your brand.

Frequently it happens that our customers suggest to our staff improvements to the already good standard operating functions. Since this is a proprietary software, the possibility of implementing new functional modules that best meet your specific needs will be proactively evaluated.

The Service is provided in three languages: Italian, English and Spanish.
But the application is ready to be integrated with another language on your specific demand.

Where is XClaim Port?

The Service is provided by our Server Farm based in Genoa (Italy), designed and built following quality and technological standards oriented to ensure the infrastructure's best level of security and service.
All the support systems are fully redundant and constantly checked. In case of anomaly, our reaction is immediate, preventing disruptions in service by receiving alerts before problems arise.
Xtranet Data Center is protected by sophisticated physical and logical systems, able to detect and promptly block any intrusion attempts.

gestione sinistri rct/rc medica

About us

If I hadn't become a loss adjuster, I would have followed my first passion: information technology.
I saw and tried several traditional management software, until I met the guys from Xtranet.
Xtranet's solution had many of the features we needed, but I had some doubts about using it online. It is now over 10 years, and I must say that they were right!
I have not thought to have an expensive home server, which consumes electricity day and night, which is continually updated or replaced because they become old.
I have no more buggy software that needs continuous updates.
Now I have a service that always wors, at the right price.
With this philosophy, I save a lot, and I can concentrate on my business. Moreover, sometimes It also happened to ask to add new operating modules, which would improve the already good standard procedures of the management software.
Well, not only Xtranet staff got my tip, but they also quickly introduced it into the software.

Roberto Salomone